Hortiworld B.V., established at Lodderhoeksestraat 15, 6687 LR Angeren, is responsible for the processing of personal data as described in this privacy statement.
Contact details:
Lodderhoeksestraat 15, 6687 LR Angeren
Data Protection Officer: The Data Protection Officer of Hortiworld B.V. can be reached via info@hortiworld.eu.
Personal data we process
Hortiworld B.V. processes your personal data because you make use of our services and/or because you provide them to us yourself.
Below you will find an overview of the personal data we process:
– First and last name
– Address
– E-mail address
– Telephone number
– Bank account
Special and/or sensitive personal data that we process
Our webshop and/or service does not intend to collect data about visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify that a visitor is over the age of 16. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@hortiworld.eu and we will delete this information.
For what purpose and on what basis do we process personal data?
Hortiworld B.V. processes your personal data for the following purposes:
– Handling your payment
– To be able to call or e-mail you if this is necessary to perform our services
– To deliver goods and services to you
Automated decision-making
Hortiworld B.V. makes decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without the involvement of a human being (e.g., an employee of Hortiworld B.V.).
How long we keep personal data
Hortiworld B.V. does not store your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data: 3 months.
Sharing personal data with third parties
Hortiworld B.V. does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Hortiworld B.V. remains responsible for this processing.
Cookies, or similar techniques, that we use
Hortiworld B.V. only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. It also allows us to optimize our website. You can opt-out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information that has been previously stored through your browser’s settings.
Viewing, modifying, or deleting data
You have the right to revoke your consent to the data processing, if any, or to object to the processing of your personal data by our company and you have the right to the method of data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you.
If you would like to exercise your right to object and/or right to data portability or if you have any other questions/comments about the data processing, please send a specified request to info@hortiworld.eu.
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. Hortiworld B.V. will respond to your request as soon as possible, but in any case within two weeks.
Hortiworld B.V. would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
How we protect personal data
Hortiworld B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@hortiworld.eu.
